Does HMSHost pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HMSHost?

32% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSHost 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (77) , Manager (77) , Bartender (74) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (32) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 175 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 131 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 69 reviews)); "Good money and you never work more than 40 hours" ((in 66 reviews)); "The only pros I can think of is a free meal as long as its not over $12" ((in 62 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 317 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 119 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 60 reviews)); "No training provided" ((in 59 reviews)); "There is clear favoritism within upper management." ((in 42 reviews))

What are employees saying about HMSHost redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSHost redundancy and their outlook for job security at HMSHost in 2026.

HMSHost Reviews

2.7

32% would recommend to a friend

(2,392 total reviews)

Steve Johnson

34% approve of CEO

27% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.3

Culture and values

2.2

Senior management

HMSHost has an employee rating of 2.7 out of 5 stars, based on 2,392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 27% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews

4.0

8 Apr 2015

Bright future...HMSHost is the top leader in a competitive industry

Clerical/office support

Recommend

CEO approval

Business outlook

Pros

Fantastic opportunities for growth & development (both personally and professionally), great people, good benefits although too pricey, vacation/sick time is okay, flexible, offers tuition reimbursement (hard to find these days), free meals, opportunities to travel. If you put in the time, follow policy & procedure, get involved, work hard, are passionate, believe and stand behind what the organization stands for it is & can be a great place to work! F&B is a tough industry to be in!

Cons

Politics, too much emphasis on bottom line (yes it Host a for-profit organization), low level/ skilled management due to low compensation, we need to get better management on the field, too reactivate when should be more proactive, too many major projects roll out at once causing them to be ineffective or to fail, pay should be more competitive, more incentive programs needed for both exempt & non exempt employees, work/ life balance could improve.

2.0

9 Feb 2015

An okay company to work for but management sucks

Barista

Recommend

CEO approval

Business outlook

Pros

weekly pay pays higher than most companies insurance; 401k; paid vacation/holidays free lunch allowance each shift

Cons

the management for this company freaky sucks. they don't try to work with your schedule, even if you call in sick and bring a doctors note it still counts against you which can cause you to get a write up! managers talk bad about some employees. might as well forget your life because you cant have one working for this company!

1.0

12 Dec 2017

HORRIBLE DO NOT WORK HERE

Barista

Recommend

CEO approval

Business outlook

Pros

Good pay, some of your co workers are cool, pretty easy when you get the hang over everything, your regular customers are the best!

Cons

Let me just make this simple and hopefully short... SO MUCH DRAMA AND GOSSIP, no call no shows, poor management, can never take breaks on time, VERY short on employees, only $12 meal when a sandwich there is like 10 bucks and a drink is like 4 dollars, supervisors don't even know what there doing , supervisors are basically baristas with a blue card they don't even know how to make drinks right, management tells there employees all the gossip about other people to everyone in the company so you can't Even keep a secret. Other HMS host Starbucks come down to our store to help with our shortage that's how bad it is here. The utility's here are stressed out because it's either too much pastries or none at all.

Viewing 1 - 3 of 2,392 Reviews

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HMSHost Reviews

Ratings by category

Reviews by job title

Bright future...HMSHost is the top leader in a competitive industry

An okay company to work for but management sucks

HORRIBLE DO NOT WORK HERE

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