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      Grass Roots Group

      Acquired by Blackhawk Network

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      Grass Roots Group Reviews

      3.7

      74% would recommend to a friend

      (53 total reviews)

      Jonathan Kenny and Matt Howe

      76% approve of CEO

      50% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.3

      Culture and values

      3.3

      Diversity and inclusion

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      2.9

      Senior management

      Grass Roots Group has an employee rating of 3.7 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grass Roots Group employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      53 reviews
      4.0
      1 Aug 2020

      Good

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Had a good working experience

      Cons

      No complains at all here

      2.0
      26 Mar 2018

      Grass Roots

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has a good pension scheme and promotes flexible working. You get the opportunity to work with some fantastic high profile brands on nationwide campaigns . There were some lovely people and interesting project work to get stuck into I would say there was a healthy approach to work / life balance.

      Cons

      There has been a mass exodus of knowledge and talent since the company were bought by Black Hawk Network. The senior management team bred a culture of fear and made sweeping changes to the business structure without fully understanding all the GRG businesses. This resulted in the promotion of personnel to senior management positions who did not understanding our product portfolio and client base. Too often those in senior client facing positions would prefer to focus their efforts on internal issues and politics as opposed to working actively towards building relationships with clients. The communication was poor from the top down and information was not cascaded out effectively to managers. There were significant issues with our products, personnel & internal services (call centre etc) all were frequently swept under the carpet and not dealt with.

      3.0
      22 Mar 2018

      Used to love it

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      So many dedicated and loyal employees who saw Grass Roots as a family, not just an employer. Great benefits, great working atmosphere for most of my time there.

      Cons

      Changes in management brought about a period of unrest and lack of direction. Left the company feeling undervalued.

      Viewing 1 - 3 of 53 Reviews
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      ReviewsGrass Roots Group reviews

      Glassdoor has 67 Grass Roots Group reviews submitted anonymously by Grass Roots Group employees. Read employee reviews and ratings on Glassdoor to decide if Grass Roots Group is right for you.