CEO is nice, but never present, who really runs the company is the COO, and that's the problem.
Your opinion won't be heard.
With 15% of leavers and 2% of starters last year - well, you get the idea.
Bad remuneration, but the COO believes people will work there anyway, because the office is "nice" and the product is "awesome".
Don't expect training, as someone else mentioned, they believe "training is for monkeys".
Everything else