Does Georgetown Cupcake pay their employees well?

According to anonymously submitted Glassdoor reviews, Georgetown Cupcake employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Georgetown Cupcake. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Georgetown Cupcake?

84% of Georgetown Cupcake employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Georgetown Cupcake 4.2 out of 5 for work life balance, 3.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Georgetown Cupcake?

Front of House (27) , Store Associate (10) , Front of House Staff (9) , Sales Associate (6) , Front of Staff Associate (4) , Cashier (3) , FOH Team Member (3) , Front of House Associate (3) , Floor Associate (2) , Floor Supervisor (2) , Front Desk (2) , Georgetown Cupcakes (2) , Supervisor (2)

What are the pros of working at Georgetown Cupcake according to real employee reviews?

"Flexible hours for college students." ((in 15 reviews)); "Great coworkers and a sense of being part of a team." ((in 10 reviews)); "Great people to work with." ((in 8 reviews)); "Very flexible schedules, good for college students, easy to pick up hours" ((in 6 reviews)); "Free cupcakes, cool people, and flexible schedule" ((in 6 reviews))

What are the cons of working at Georgetown Cupcake according to real employee reviews?

"The pay was minimum wage and we weren't allowed to accept tips because of an incident at a completely different store." ((in 9 reviews)); "The position is "assistant" manager even though you aren't assistant to anyone" ((in 6 reviews)); "upper management at corporate doesn't care about you at all, the customers, or the food quality." ((in 4 reviews))

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Georgetown Cupcake

Georgetown Cupcake Reviews

3.7

84% would recommend to a friend

(137 total reviews)

Katherine Kallinis Berman and Sophie Kallinis LaMontagne

56% approve of CEO

40% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.2

Work/Life balance

3.7

Culture and values

3.3

Senior management

3.1

Compensation and benefits

2.8

Career opportunities

Georgetown Cupcake has an employee rating of 3.7 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Georgetown Cupcake employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

137 reviews

4.0

17 Feb 2026

Good hours and team

Cashier

Recommend

CEO approval

Business outlook

Pros

Management was consistent, fair and proactive

Cons

Scheduling adjustment can be difficult

3.0

1 Feb 2026

n/a

Front of house

Recommend

CEO approval

Business outlook

Pros

staff was fun, work was fun

Cons

long hours on foot but not bad

3.0

10 Nov 2025

Favoritism, unprofessional, but easy job.

Front of house

Recommend

CEO approval

Business outlook

Pros

Beyond easy job tasks, nice schedule with 6 hour shifts, either closing or opening. Some cool people if you take out all of the drama and unprofessionalism.

Cons

Bad management from the top, and questionable management on a store level. Lots of favoritism, unprofessionalism, everyone’s always talking about each other. But what can you expect when everyone is either in high school or college. Also everyone there is basically sleeping around with each other. No tips allowed.

Viewing 1 - 3 of 137 Reviews

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Jobs at Georgetown Cupcake

Customer Service Associate

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Georgetown Cupcake Reviews

Ratings by category

Reviews by job title

Good hours and team

n/a

Favoritism, unprofessional, but easy job.

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