Does Geek Squad pay their employees well?

According to anonymously submitted Glassdoor reviews, Geek Squad employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Geek Squad. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Geek Squad?

56% of Geek Squad employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Geek Squad 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Geek Squad?

Advanced Repair Agent (385) , Geek Squad, Consultation Agent (326) , Consultation Agent (190) , ARA (Advanced Repair Agent) (84) , Geek Squad Advanced Repair Agent (81) , Counter Intelligence Agent (46) , Consultant (39) , Agent (37) , Geek Squad CIA (34) , Home Theater Installer (34) , Cadet (31) , Double Agent (30) , Technician (25) , Geek Squad Agent (23) , Geek Squad Consultation Agent (23)

What are the pros of working at Geek Squad according to real employee reviews?

"Most of the people I worked with were talented individuals and great at providing helpful assistance to customers." ((in 134 reviews)); "Great atmosphere and culture if you happen to get into a precinct with like minded individuals." ((in 123 reviews)); "Good benefits that are not the best." ((in 120 reviews)); "Great coworkers and a decent store location" ((in 108 reviews)); "Flexible hours but depending on your location you’re expected to go on the sales floor when asked." ((in 65 reviews))

What are the cons of working at Geek Squad according to real employee reviews?

"Low pay and not very easy to climb up." ((in 212 reviews)); "Management is bad" ((in 194 reviews)); "no training once you progress past a cia" ((in 47 reviews)); "lack of leadership" ((in 26 reviews)); "Not much ability to move up, favoritism is rampant." ((in 19 reviews))

What are employees saying about Geek Squad redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Geek Squad redundancy and their outlook for job security at Geek Squad in 2026.

Geek Squad Reviews

3.6

56% would recommend to a friend

(2,810 total reviews)

Hubert Joly

31% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,810 reviews)

Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

4.0

25 Jun 2026

Hands-on experience, but focus has shifted to sales

Advanced repair agent

Recommend

CEO approval

Business outlook

Pros

Fast learning environment with a lot of hands on experience.

Cons

The company has really shifted from helping people to selling

4.0

23 Jun 2026

Decent workplace but tough customers and low pay

Geek squad, consultation agent

Recommend

CEO approval

Business outlook

Pros

It's an okay environment to work in. I wish there were more benefits for part-time, though. And a pay, if it was higher, would be great.

Cons

A lot of hot-headed customers come in.

4.0

16 Jun 2026

Great learning opportunities but low pay and retail stress

Geek squad advanced repair agent

Recommend

CEO approval

Business outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

Viewing 1 - 3 of 2,810 Reviews

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Jobs at Geek Squad

Squad CA Off - Duty Officer (Active)

Squad CA Off - Duty Officer (Retired)

Squad CA Off - Duty Officer (Active)

Squad CA Off - Duty Officer (Retired)

Assessment Associate - Part Time

Geek Squad

Geek Squad Reviews

Company ratings over time

Reviews by job title

Hands-on experience, but focus has shifted to sales

Decent workplace but tough customers and low pay

Great learning opportunities but low pay and retail stress

Top companies for "Compensation and Benefits" near you

Jobs at Geek Squad