Does Gateway Foundation pay their employees well?

According to anonymously submitted Glassdoor reviews, Gateway Foundation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Gateway Foundation. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gateway Foundation?

42% of Gateway Foundation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gateway Foundation 2.6 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gateway Foundation?

Counselor (33) , Counselor I (17) , Counselor II (16) , Substance Abuse Counselor (12) , Clinical Supervisor (11) , Direct Care Monitor (6) , Residential Counselor (6) , Substance Abuse Counselor I (6) , Substance Abuse Counselor II (6) , Registered Nurse (5) , Intern (4) , Administrative Assistant (3) , Care Advocate (3) , Counselor 1 (3) , Manager (3)

What are the pros of working at Gateway Foundation according to real employee reviews?

"Great benefit package offered to employees." ((in 13 reviews)); "Great coworkers, Okay supervisor, overtime, PTO" ((in 8 reviews)); "Gateway is an excellent training ground for new counselor in Substance Use Disorder." ((in 6 reviews)); "Leadership was always nice to the staff" ((in 5 reviews)); "Good benefits and pto." ((in 4 reviews))

What are the cons of working at Gateway Foundation according to real employee reviews?

"poor management, over" ((in 26 reviews)); "Pay is low, sometimes it's hard to get things actually going, because it's a non" ((in 22 reviews)); "The upper management is incredibly difficult to work with." ((in 9 reviews)); "The facility was often understaffed and the supervisors expect a lot out of the remaining staff." ((in 6 reviews)); "It seems that managers don't want to take responsibility for their decisions, so they give indirect answers?" ((in 4 reviews))

What are employees saying about Gateway Foundation redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gateway Foundation redundancy and their outlook for job security at Gateway Foundation in 2026.

Gateway Foundation Reviews

3.0

42% would recommend to a friend

(247 total reviews)

Jeremy Klemanski

63% approve of CEO

40% positive business outlook

Gateway Foundation has an employee rating of 3.0 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gateway Foundation employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

247 reviews

3.0

26 May 2026

Good for gaining hours and experience, but inconsistent structure and high workplace tension

Counselor 1

Recommend

CEO approval

Business outlook

Pros

Strong opportunity to develop clinical skills in substance use disorder treatment and group facilitation. Experience working with a high-volume, court-mandated residential population strengthened crisis management and documentation skills. Access to LCDC internship hours and exposure to structured programming was valuable for professional growth. Benefits were generally solid, including health insurance options and employee assistance resources.

Cons

Caseloads were frequently excessive and not consistently manageable, especially during periods of staff turnover. Rapid and ongoing procedural changes created inconsistency in clinical expectations and workflow. The treatment environment was often not conducive to consistent client learning or achievement of treatment objectives due to variability in structure and accountability across staff. Medical and ancillary services involved long wait times and limited interventions, which contributed to client frustration and facility-wide tension.

Gateway Foundation Response

1mo

Thank you for taking the time to share this feedback. We appreciate hearing about how Gateway Foundation was able to benefit your professional development. It is our goal to create an environment where our team members can do meaningful, impactful work. We’d welcome the opportunity to hear more about your concerns. If you’re open to it, please reach out to us at humanresources@gatewayfoundation.org.

4.0

7 May 2026

Supportive coworkers but unsupportive upper management

Counselor 1

Recommend

CEO approval

Business outlook

Pros

Supportive coworkers, good benefits, decent pay, super knowledgeable and helpful supervisor, and loved the work we did!

Cons

Upper management was unsupportive, critical, negative, and controlling. Harmed the clients more than helped. Limited resources for effectively running groups and supporting client's needs. Staff bought stuff out of pocket more than not to ensure the clients and programs had what they needed.

Gateway Foundation Response

1mo

Thank you for sharing your feedback. At Gateway Foundation, it is important to us that our team members feel supported by management. We are committed to creating an environment where people can do meaningful, impactful work. If you’re open to it, please reach out to us at humanresources@gatewayfoundation.org so that we can learn more about your experience.

2.0

5 May 2026

Ethical violations with no accountability

Residential counselor

Recommend

CEO approval

Business outlook

Pros

Ground-level employees are hard working and knowledgeable (peer support staff, CD techs) Easy work

Cons

Lack of ethics in management Tons of “red tape” to get basic materials to do your job efficiently EEOC violations with no accountability

Gateway Foundation Response

1mo

Thank you for sharing your feedback. At Gateway Foundation, we aim to create an environment where our team members can do meaningful, impactful work. We take all concerns seriously, especially those about our leaders who we expect to model our values, adhere to our policies, and address reports of unethical practices appropriately. Please contact us at humanresources@gatewayfoundation.org so we can better understand your experience and concerns.

Viewing 1 - 3 of 247 Reviews

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Jobs at Gateway Foundation

DIRECTOR OF TECHNOLOGY AND OPERATIONS

Chicago, IL

·

US$135K - US$156K /yr

US$100K - US$130K /yr

(Employer provided)

View job

Senior Staff Accountant

Learning & Development Specialist

Procurement Specialist