Does Freebird pay their employees well?

According to anonymously submitted Glassdoor reviews, Freebird employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Freebird. This rating has improved by 30% over the last 12 months.

How satisfied are employees working at Freebird?

44% of Freebird employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Freebird 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Freebird?

Assistant Manager (27) , Stylist (16) , Store Director (10) , Assistant Store Manager (4) , Manager (4) , Sales Associate (4) , Management (3) , Social Media (3) , Customer Experience Specialist (2) , Director (2) , Operations (2) , Sales Associate - Stylist (2)

What are the pros of working at Freebird according to real employee reviews?

"Pay is decent for Retail" ((in 11 reviews)); "You make $20/hr, you get a 60% and 40% discount, and I met about 2 people that I actually enjoyed working with…that’s about it." ((in 6 reviews)); "The team I managed was great" ((in 4 reviews)); "Working with the CEO and VP directly you are able to have a real voice!" ((in 4 reviews)); "Free boots love my co workers and clients" ((in 4 reviews))

What are the cons of working at Freebird according to real employee reviews?

"no work life balance alongside overpromising and underdelivering from management." ((in 14 reviews)); "Bad management honestly a shame" ((in 9 reviews)); "No training for employees and just expected to learn it on your own or figure it out." ((in 6 reviews)); "Horrible culture." ((in 6 reviews)); "They also went behind backs to try to grow another employee into another position, we did not care if they got promoted, but talking through them to talk to us made it look like we weren't good enough and that they were trying to make themselves look better which did create some conflict, luckily us managers were able to communicate with one another to resolve the situation." ((in 5 reviews))

Freebird Reviews

3.0

44% would recommend to a friend

(121 total reviews)

Jonathan Czaja

100% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (121 reviews)

Freebird has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Freebird employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

121 reviews

1.0

25 Jun 2026

A Joke Of A Brand

Manager

Recommend

CEO approval

Business outlook

Pros

It’s been quite sometime since I worked there but I still can tell it’s ran by the same people that never knew what they were doing and weren’t qualified for in the first place. Nothing has seemed to change from the outside, but what do you expect, you kept around the same petty employees that have been drinking the tea for years.

Cons

That the company didn’t fully go out of business or into a better corporations hand that actually know how to grow a business - a restructure needed to happen but the tone hasn’t chaged one bit.

Freebird Response

3d

Thanks for your note, however Freebird has been under new ownership since December 2025 (after the Austin store closed). I'm sorry that you had a bad experience with the previous owners!

3.0

22 Jun 2026

Flexible remote work, but toxic leadership culture persists

Staff accountant

Recommend

CEO approval

Business outlook

Pros

Remote, good benefits, flexible work schedule. Goid employee discount

Cons

New CEO says he want to build a positive work environment. All current leadership are loyalists who stuck around and got title promotions. No leadership training is being provided. Under qualified leaders who fit the aesthetic and participate in the toxic mean girls/click type behavior make up the core group. Communication is terrible. No training or expectation setting, just told you didn’t meet expectations. Standing up for yourself or calling out bad policies means you have a bad attitude. Not a place for neurodivergents.

Freebird Response

3d

Thank you for taking the time to share your experience. We're sorry to hear that your time at Freebird didn't meet your expectations. Creating a positive, respectful workplace is important to us, and we're continually working to improve our employee experience. We appreciate your feedback and wish you all the best in your future endeavors.

5.0

12 May 2026

Growth & Great Change

Creative team lead

Recommend

CEO approval

Business outlook

Pros

- New ownership has brought a positive and motivated energy to the company - CEO is transparent, involved, approachable, and genuinely invested in rebuilding the right way - There’s finally a clear vision and business direction, which feels refreshing - Leadership expectations are realistic - Working remote is a huge plus and leadership trusts employees to manage their work - Good opportunity to grow professionally because the company is actively evolving - Teams are more collaborative now and communication between departments has improved significantly - You can feel that people actually want the company to succeed again - Higher compensation opportunities than previous ownership. Focus on employee trust and retention

Cons

- Since the company is still rebuilding and growing under new ownership, some processes are still being figured out - Certain teams are stretched thin while the company continues scaling

Viewing 1 - 3 of 121 Reviews

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