Frasers Group Reviews

2.8

33% would recommend to a friend

(560 total reviews)

30% positive business outlook

Frasers Group has an employee rating of 2.8 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

560 reviews
1.0
10 Sept 2023

Prison

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll get to work with fun, friendly and social people Big portfolio of brands

Cons

Where do I begin? When Michael Murray took over as CEO he promised to focus on the people. And he did. He focused on making Frasers Group hell for the people. First he made everyone come in to the office 5 days a week with a threat of 'disciplinary action' if anyone refused. Then fingerprint censors were installed in the office to track everyone's whereabouts and making sure everyone did come into the office every day. It felt like being in prison. Salaries are well below market average, there are no benefits (except 20% off, but anyone can get that during all the campaigns being run throughout the year anyway) No sick pay. Minimum holiday allowance (20 days), no bonus or pay review (ever). If you're lucky enough to get a promotion it will take 6+ months from your line manager signs it off until HR has approved it (no back pay). In the meanwhile your line manager will make you work in the new position and keep feeding you lies that it will go through that month. You won't be allowed any salary negotiations. After the promotion has been signed off by HR they will tell you what you get and that's final.

1.0
7 Feb 2024
Recommend
CEO approval
Business outlook

Pros

20% discount Free coffee machine

Cons

I genuinely have never experienced a job quite like this one and not for good reasons. FG are masters at selling you the dream job, but the non existent benefits, working hours and office culture is absolutely appalling for what is expected of you. I was made aware there is a team in HR dedicated to improving the Glassdoor rating, because they know how bad it is, they try to disguise is as opposed to fixing the issues. The bullying in this place is mind blowing, I can’t believe watchdog aren’t into them already? Luckily I never experienced this badly myself, but I actually handed my notice in because of how I saw my fellow colleagues being treated. Our department was regularly told we need to “watch our backs” because higher management “doesn’t like the design department” ?!?! It often felt like they were going to get rid of the department and with redundancies happening company-wide, there was no sense of value or job security.

2.0
26 Oct 2023
Recommend
CEO approval
Business outlook

Pros

The people make this company an enjoyable place to work. They work so hard. Incredibly supportive and helpful. Real team spirit in a lot of the teams. Fast paced learning and opportunities.

Cons

No real benefits other than the legal minimum. Lack of trust and transparency in the company. I was told point blank by my line manager that they trust no one in the team. Everyone works over their hours, no one takes lunch breaks. You have to scan in and out of the building like a child being checked in and out of school. A lot of promise made by the company but no delivery. The employee engagement survey has been pushed back 6months because the company has done nothing with the results of the last one. That speaks volumes. There is minimal staff recognition. Promotion’s/ pay rises promised but take months to be signed & only after you have “proved yourself” doing the role for months (no back pay). The way some people communicate can be disrespectful & unprofessional. Undermining, belittling and some times just rude. This is ignored and accepted as the norm because of who they are. The culture has taken steps backwards this year.

Viewing 1 - 3 of 560 Reviews

Glassdoor has 594 Frasers Group reviews submitted anonymously by Frasers Group employees. Read employee reviews and ratings on Glassdoor to decide if Frasers Group is right for you.