Forward Reviews

Mission: many companies (especially in Silicon Valley) talk about changing the world with no chance of doing so. Forward is different — we’re tackling one of the most broken industries (healthcare) with the chance, if we deliver on the mission, of truly changing people’s lives for the better. It's pretty awesome. Transparency: management is extremely open and honest with the employees. They clearly explain the vision and goals, celebrate successes, and even perform “5 Whys” analyses when things go wrong so we can all learn and do better next time. Everyone is along for the ride — this place is a great learning ground for people at all points in their career. Ideas & Execution Win: it doesn’t matter how much experience you have or how many Ivy League degrees hang on your wall — every person is encouraged to come forward with their ideas. The best ideas get the resources and those that can set a plan and execute them well are the ones that do well here. Team Over Self - Whenever an employee sees an opportunity to support another employee they immediately offer their help. They never have an angle, they just legitimately want to help others out with the goal of making the company stronger. I’ve worked at many companies before and I’ve NEVER seen a culture like this. Intelligence: It can be intimidating at times, but, wow, people are smart here! Humbling, but awesome.

Forward brings together some of the best elements of SV startup talent / experience / mentality combined with a mission to radically fix the way we deliver healthcare. In contrast to the ever-so-incremental progress that's become the hallmark of healthcare provider "innovation", we've started from scratch with equal parts world-class technology, bold vision, rapid improvement / adaptation, and the scrappiness to make things work in the short term while not losing sight of what we'll need to succeed at scale. The culture of ownership here is incredibly refreshing -- it manifests itself in the level of transparency leadership provides to all levels of the organization, but also in the day-to-day expectation that ideas & solutions to some of our hardest problems come bottoms-up from across the company. Given the diversity of experience across engineering, ops, clinical, etc. it's a huge win to get those groups to collaborate constructively, which I think is happening incredibly well. I've never seen a healthcare organization adapt / iterate this quickly and I don't think it would be possible without the diversity of skillsets / perspectives and collectively assuming good intentions such that even when things break (which they do often), we're there to pick each other up, learn from it, and band together to provide world-class care for our members. I could go on, but frankly the combination of world-changing vision, culture, and talent level says it all for me. I consider myself genuinely lucky to be part of this team.