Flight Centre Reviews

3.3

48% would recommend to a friend

(446 total reviews)

44% positive business outlook

Flight Centre has an employee rating of 3.3 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flight Centre employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

446 reviews
1.0
11 Jan 2023

CULT

Recommend
CEO approval
Business outlook

Pros

There are no pros whatsoever.

Cons

FCTG is a cult and a well-disguised MLM. You will be promised grand rewards for selling and have no promises delivered. In your group interview they’ll tell you that 98% of novices go to global and you’ll be making roughly $55k a year. It’s all lies. The company do not give a second thought about you. During October of 2020 they held a zoom conference with all of the “stood down” staff and told us how great of a financial position they were in and that the money they had would keep them in business for the next 4 years - and then in November they fired 10,000 of us because “oh we can’t afford you because, pandemic.” There is nothing positive about this company. If you want to be able to pay rent this month, go anywhere else. They hide behind “uncapped commission” and “you get out what you put in” but they don’t give a damn about you. You can (and will) put your blood, sweat and tears into this company and they will still tell you you’re not trying hard enough and punish you for not making more money. There is no work/life balance. They throw extravagant booze fuelled compulsory outside of work hours events to make you believe they care and to make you believe that being paid less than minimum wage is okay - but it is not. They will punish you when a high commission earning employee physically assaults you at a Christmas party because you defended yourself and fought back. They only protect the ones who bring them more money. If you value your happiness and financial stability, for the love of god, please work somewhere else.

1.0
19 Feb 2023

Toxic environment

Recommend
CEO approval
Business outlook

Pros

If your goal is just to get by this might be an ok place. There are some nice people.

Cons

Toxic managers who are like bullies run their finance department. Most of them have been stuck there for years and it’s doubtful they could have gotten jobs elsewhere. Those folks created a cult like environment. Employee turnover seems to have been always through the roof.

1.0
29 Dec 2023
Recommend
CEO approval
Business outlook

Pros

I made some good friends and got 10-15% travel discounts in the 2 years I worked for Flight Centre.

Cons

Management encourages you to 'mark up' prices to make higher commissions. You are shamed if your commission is low for the month. Very low salary and extremely competitive. Forced to come to work 30 mins early every day for an unpaid morning meeting, and 1 hour early weekly for an unpaid 'weekly business meeting'. You are expected to answer client calls and emails outside of work hours and there is lots of unpaid overtime. You must attend mandatory monthly unpaid 'buzz nights' where high achievers are celebrated.

Viewing 1 - 3 of 446 Reviews

Glassdoor has 455 Flight Centre reviews submitted anonymously by Flight Centre employees. Read employee reviews and ratings on Glassdoor to decide if Flight Centre is right for you.