Does First Step House pay their employees well?

According to anonymously submitted Glassdoor reviews, First Step House employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at First Step House. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Step House?

93% of First Step House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Step House 4.8 out of 5 for work life balance, 4.7 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at First Step House?

Case Manager (8) , Housing support staff (3) , Recovery Support Specialist (3) , Recovery Support Staff (3) , Employment Specialist (2) , Line Cook (2) , Program Manager (2) , Therapist (2)

What are the pros of working at First Step House according to real employee reviews?

"Good benefits." ((in 7 reviews)); "Management really strives to promote a positive and supportive work environment, and it was evident to me how much they truly care about their employee’s success when I saw how willing they were to offer assistance." ((in 4 reviews)); "The culture that FSH is creating with the Arbinger mindset is amazing!" ((in 4 reviews)); "good pay and treat you pretty good" ((in 4 reviews)); "good work environment" ((in 4 reviews))

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First Step House

First Step House Reviews

4.4

93% would recommend to a friend

(69 total reviews)

Shawn McMillen

100% approve of CEO

93% positive business outlook

Ratings by category

4.8

Work/Life balance

4.7

Culture and values

4.5

Senior management

4.4

Diversity and inclusion

4.4

Compensation and benefits

4.4

Career opportunities

First Step House has an employee rating of 4.4 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Step House employee rating is 28% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

69 reviews

3.0

1 May 2018

Meh.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great mission. Amazing team (below administration) who genuinely cares for the clients.

Cons

Serious leadership gaps. They try very hard for a positive corporate culture, but the people pushing it the hardest are the ones breeding toxicity. EVERYONE is terrified of being fired at the drop of a hat.

5.0

18 Apr 2026

Supportive culture with fast growth, but emotionally demanding

Recovery support specialist

Recommend

CEO approval

Business outlook

Pros

Supportive team culture, comprehensive benefits, good work/life balance, they value lived experience, fast personal and career growth, a strong sense of purpose, thorough training.

Cons

Stressful at times, can impact personal recovery if one isn't solid, emotionally demanding, requires strong boundaries

4.0

12 Jul 2021

Forever Changing

Registered assistant

Recommend

CEO approval

Business outlook

Pros

Respect the clients Plenty of Overtime

Cons

Management does not hold all employees accountable

Viewing 1 - 3 of 69 Reviews

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Jobs at First Step House

Recovery Support Staff

ACT Program Assistant

Housing Support Staff