First Insurance Funding Reviews

3.3

73% would recommend to a friend

(64 total reviews)

Mark Steenberg

74% approve of CEO

58% positive business outlook

First Insurance Funding has an employee rating of 3.3 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Insurance Funding employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

64 reviews
1.0
18 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Job security... if you need a job, they have a job... You'd practically have to threaten to smack the CEO in order to get fired.

Cons

1.Training: It just doesn't exist. You sit with 50 different people when you start and they expect you to be an expert when youre on your own. Yet those same people that trained you were trained the same way. So poor habits and bad knowledge just get passed down like a generational curse. 2. Growth: Dont expect your career to take off here. Sure you can move around from dept. To dept. But you practically have to be sitting in the bosses lap or related to the CEO to see a promotion. The company is adding new accounts left and right but staffing levels havent kept pace. So you have more work with less people to do the work. Call center hold times are top 20 minutes daily so by the time a customer gets to your line they're yelling and screaming at you like its your fault.. 3. Speaking of yelling and screaming... certain managers will do just that. Assistant VPs will belittle you and berate you simply because they can. I've witnessed certain AVPs talk to the some members of their staff like they were the scum of the earth. 4. New system... if you thought that getting a new system for the company was supposed to make things easier, this company is ready to call your bluff... The company has been rolling out this new system for the agents, insureds and us internal folks, and boy has it been a nightmare. No one seems to know how to work it. You ask your manager how to do something the correct way, they will likely shrug their shoulders and send you off to go calling around the company to figure out what to do. 5. Management: there are no managers here, only place holders. Your team lead cant even approve you to leave early without first checking in with their boss. They they get mad at you if go over their head and go straight to the source, claiming that you broke the chain of command. Dont get me wrong, my experience @ FIRST wasn't completely horrible. There are a few really great people that work there and i want to see things get better for their sake. Whats so sad is that the good people are all looking to leave as well.

1.0
19 May 2016
Recommend
CEO approval
Business outlook

Pros

401k. That's it. Sometimes they will buy us lunch but only after we've collected millions of dollars, individually. Then they will buy us a pizza pie... maybe twice a year. Woo. Rewards.

Cons

Everything. No one has professionalism in this company.. They all act as if everything is a joke. They won't take you seriously. They will pay you nothing and make you work endlessly. They do not let you roll over vacation days. But if you use them they get mad. Hypocritical. The salaries suck. It is almost better if I worked in a retail store full-time. Raises are >1%. Bonuses are a joke. This company always breaks their budget. Brings in millions of dollars a year. They make so much. It's no wonder they are worth $3 billion. Because they pay their employees nothing. They are extremely greedy. They won't even get new printers, they are that cheap. They won't even allow employees to work from home. It's freaking 2016. It's the 21st century. Working from home has become the norm. They do not allow overtime. The managers make all the staff do the training. Their training classes are very impersonal. They can't come up with a proper training technique. It's no wonder everyone quits. Oh... and if you've worked here for years.. doesn't matter. They will promote that new guy because he's a butt kisser. This company is pure cheap, greedy, and all about politics.

1.0
11 May 2015
Recommend
CEO approval
Business outlook

Pros

I would love to say something positive about this place but it is really hard to say something nice. Standard benefits. Bonus based on volume of loans but that's subject to change.

Cons

We were supposed to have a bigger year end bonus but management made an arbitrary decision to not count one loan because allegedly no account executive worked on it and only senior management worked on the loan. A lot of people lost out on a lot of money. The company sells you on the bonus and when they think the bonus is too big they find a way to take it away from you,. I discovered some people don't even get a bonus or it's small in comparison to what everyone gets it's plain disgusting. Also the raises don't even cover the rise in the cost of living. They tell you, you have to continually prove yourself and take on work. You think you are proving yourself and you take on whatever extra work you can....although there isn't much more you can do and still you get nothing. Human resources is lazy. I can send them my timesheet on a Friday and they can wait weeks to decide to review it and question it. When I complained about the bonus they also seemed confused, they had no idea. They have no idea what people do and I've heard rumors that some people don't get official reviews. They gave us Christmas Eve off, it resulted in us losing a discretionary day and while it's appreciated we never asked for it but their email to the entire office was everyone in the company asked for. We have all sorts of religions in the office, why don't the others get paid days off without losing a discretionary day? I've asked them to confirm my vacation days but when they do, they never get it right, they either deduct too many days or they haven't deducted enough. There is a review on here that says there is an employee task force, newsletter and quarterly company meetings. The task force did one thing and then the senior officers disbanned it without telling anyone, including the people on the task force, I've never seen a newsletter and I haven't ever participated in any sort of company wide meetings except for some sort of silly meeting our office has every month that basically spits back out numbers that anyone can see on our computers. This meeting they buy is a minimal amount of pizza and essentially ration it out and don't even get us anything to drink. The Officers in my division are just clueless, oblivious and rude. It doesn't matter how shady a loan is all anyone sees are dollar signs regardless how uncomfortable the staff is. They will fight amongst themselves and drag all the employees below them into the arguments. If there is a mistake, they neglect the fact people are overworked and underpaid. They are quick to pin the blame on someone else and not on there poor leadership and an overwork/underpaid staff. Middle management is just as bad, there is a clique and if you aren't a part of it, you are just in the dark about any decision being made. They act like they have your back but in the end if senior officers says something then that's it. Like with the bonus they acted all mad but in the end they did nothing. They talk nasty about their subordinates and they barely train you to do anything In general there is a lack of professionalism in the office, lots of gossip and bickering. People feeling entitled and just not respectin when others are working.

Viewing 1 - 3 of 64 Reviews

Glassdoor has 75 First Insurance Funding reviews submitted anonymously by First Insurance Funding employees. Read employee reviews and ratings on Glassdoor to decide if First Insurance Funding is right for you.