Does Firefish Software pay their employees well?

According to anonymously submitted Glassdoor reviews, Firefish Software employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Firefish Software. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Firefish Software?

86% of Firefish Software employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firefish Software 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Firefish Software?

Software Developer (5) , Senior Marketing Executive (3) , Software Engineer (3) , Director (2) , Senior Software Developer (2) , Team Lead (2) , Technical Expert (2)

What are the pros of working at Firefish Software according to real employee reviews?

"A very supportive and collaborative team with approachable management who are always willing to listen and guide." ((in 6 reviews)); "Working with people you get on well with is a massive upside to any job, at Firefish everyone is friendly and always willing to lend a helping hand when needed." ((in 6 reviews)); "The team at Firefish work really hard to organise social events throughout the year, these are great!" ((in 5 reviews)); "some great colleagues" ((in 3 reviews)); "The company allows for many opportunities to grow and feels totally progressive in its approach to technology and employees (And you can work from home), it's great." ((in 3 reviews))

Firefish Software Reviews

4.4

86% would recommend to a friend

(50 total reviews)

Wendy McDougall

92% approve of CEO

88% positive business outlook

Ratings by category

4.5

Culture and values

4.5

Diversity and inclusion

4.4

Senior management

4.3

Work/Life balance

4.3

Career opportunities

4.0

Compensation and benefits

Firefish Software has an employee rating of 4.4 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firefish Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

50 reviews

1.0

6 Apr 2024

Isnt what it says on the tin

Software developer

Recommend

CEO approval

Business outlook

Pros

finish early on friday afternoon

Cons

senior management/ directors belittle degrade think its ok to make some feel under pressure Basic training and if your still stuck after your training you were left to figure it out yourself meetings with colleagues turned into a shouting match between staff members unrealistic expectations if you have certain skills in something will put you in a completely job role that wont use your skills have lack of professional standards lack of professionalism and respect when discussing competitors lack of team cohesion and made to feel like your on your own all time staff members are close minded that their way is the best when there are other options

Firefish Software Response

2y

Hi there, thanks so much for taking the time to leave such a thorough review. I have to admit that I'm confused by it though! As you've mentioned that you're a former employee it must have been quite some time ago as the Friday afternoon early finish isn't something that we've had for at least 4 years as we have much greater flexibility in working nowadays (we've been remote-first for 4 years) so it's not relevant anymore. Similarly, saying that we only provide basic training and that you'll be put in a role that is not in line with your skills isn't possible at Firefish: everyone has a 12-week induction with specialised training; and Career Journeys for every Fish, which include structured support to progress in the way they want to rather than the business dictating. We also have in-house coaches, weekly training sessions, monthly learning sessions and wiki guides for pretty much anything you can think of! With regards to staff being closed minded and feeling like you're on your own, I'm really sorry to hear you felt this way. We have Focus Groups to make it easier for each member of the team to share and implement their ideas - no matter their level - and we have a real focus on collaborate and cross-functional working (and socialising!) so again, I'm guessing that you worked here before we changed our working practices 4 years ago. I'm alarmed to hear that you felt that there was a lack of professionalism and respect: this is absolutely against our values, and has been for the entire 10 years that I've worked here. We have an extremely low turnover of staff, with over 50% of our product team having worked here for over 5 years, but we have grown significantly - we've more than doubled in size in the last 4 years, and we have never had this feedback from anyone. I'd appreciate the opportunity to speak with you about your feedback, as it's really important that our Fish are happy in their roles so I'd value the opportunity to address (or at least apologise!) for how you felt during your time here. Please drop me a line at vmoir@firefishsoftware.com to arrange a time to talk that works best for you. Many thanks, Vicki Moir Head of Talent

2.0

12 Feb 2025

Avoid unless you like burnout

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- work from anywhere policy - excellent workplace healthcare plan - some great colleagues - earlier finish on fridays - mostly good at taking suggestions for process improvement

Cons

- insane workload leads to burnout - some teams very understaffed - process changes every week leads to burnout - frequent team lead changes and uncertainty - management do not know how to manage people or teams - promises made about career advancement are not kept - required to work multiple jobs for no extra pay - comparatively poor salary - very tense meetings where work and people are openly criticised and borderline bullied - quite a cult-like culture, if you don't 100% buy into it (and all the fish puns) you can feel very excluded - certain teams are clearly favourites with upper management and others are 'blamed' for things going wrong

1.0

28 Feb 2016

False & negative

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice office. Quirky & modern. Decent salary. There are a handful of nice staff. Sales & marketing are decent people. Tech support are mostly ok.

Cons

No training. No clear guidelines/expectations. Senior staff will keep nothing confidential. Staff are asked to gather evidence on colleagues to help sack them. Clients are constantly the victims of verbal abuse in the office. Negative environment despite having a so called happiness team! 2/3 of happiness are aggressive to colleagues & horrible about clients. The CEO threatens employees who decide to leave the company by promising to ensure they never work again! For no other reason than they chose to move on to a better job. Long working hours. Difficult location to reach if you don't drive. Job roles aren't what they tell you they'll be. They thrive on belittling people.

Firefish Software Response

10y

Thanks for taking the time to review your experience working at Firefish Software, I’m truly sorry to hear that this is your opinion of the company. After just 3 months of working with us, it’s a shame that you feel this way as it very much goes against the working environment we have strived to create. As you know, when you decided to move on rather than providing us with your required 4 weeks’ notice and leaving professionally, you threatened just to walk out which made it difficult for us - in particular your manager who had endlessly tried to support you in the areas that you were struggling with. From a company perspective, it also worth noting that it was extremely challenging for us to bring you to your full potential at Firefish whilst you were working on external freelance projects in company time. As I said to you when you left, I do hope that you are able to find a company that fits more with what you were looking for and wish you all the best.

Viewing 1 - 3 of 50 Reviews