Does Firefighters First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Firefighters First Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Firefighters First Credit Union. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Firefighters First Credit Union?

65% of Firefighters First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firefighters First Credit Union 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Firefighters First Credit Union?

Member Advisor (6) , Director (2) , Financial Service Consultant II (2) , Financial Services Consultant (2) , Management (2) , Project Manager (2) , Regional Office Manager (2)

What are the pros of working at Firefighters First Credit Union according to real employee reviews?

"Good benefits and 401K." ((in 12 reviews)); "Pay was decent." ((in 11 reviews)); "Coworkers are approachable, respectful, and friendly" ((in 4 reviews)); "Met some good people during my time" ((in 4 reviews)); "Every employee here really believes in the mission of the Credit Union." ((in 3 reviews))

What are the cons of working at Firefighters First Credit Union according to real employee reviews?

"Also, you may get lucky with the few good managers but you will most likely get a manager who will write you up if you call out for being sick." ((in 4 reviews)); "Absolutely no training program setting employees up for failure." ((in 3 reviews))

Firefighters First Credit Union Reviews

3.7

65% would recommend to a friend

(81 total reviews)

Dixie Abramian

65% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (81 reviews)

Firefighters First Credit Union has an employee rating of 3.7 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firefighters First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

81 reviews

4.0

1 May 2026

Great remote work but strict performance tracking, and low employee value,

Member services representative

Recommend

CEO approval

Business outlook

Pros

Full remote work, Competitive benefits, Most Coworkers were very social, capable and kind.

Cons

Sales tracking. even though this is displayed as a "service" role. The numbers of referrals and sold products is heavily tracked. "blackout" vacation periods, and slow to approve or deny vacation requests

5.0

28 Mar 2026

Excellent onboarding and Training

Facilities assistant

Recommend

CEO approval

Business outlook

Pros

Well-organized and thought out interview, onboarding and training processes. You will immediately feel you have support and given relevant information from day one. From the first interaction you are met with positivity and professionalism.

Cons

There honestly doesn’t seem to be anything.

1.0

5 Feb 2026

Thank you for Kitchen Table

Member advisor

Recommend

CEO approval

Business outlook

Pros

Thank you FFCU for Kitchen Table! It gave many of us frontline workers the chance to discuss stories of mistreatment, overwork, and swap job opportunities!

Cons

overworked, given projects and then told you are not allowed time to work on those projects, members are unhappy with turn around times and ai and management and C suite could care less because they are making money, no incentives, micromanagement, very limited growth opportunities, poor organization, cult like coorporate structure.

Viewing 1 - 3 of 81 Reviews

Jobs at Firefighters First Credit Union

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