Fat Face Reviews

4.0

77% would recommend to a friend

(781 total reviews)

Will Crumbie

86% approve of CEO

62% positive business outlook

Fat Face has an employee rating of 4.0 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fat Face employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

781 reviews
5.0
11 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Cozy working environment and nice colleagues

Cons

Salary is low. The industry is unstable

4.0
20 May 2022

Great

Recommend
CEO approval
Business outlook

Pros

Lovely people around . Good salary

Cons

Too much works to do and fix

1.0
18 Nov 2018

Too much work - Too little pay

Recommend
CEO approval
Business outlook

Pros

Good discount & product is good quality

Cons

This business leaves store management to deal with multiple priorities, with little or no assistance from field team. Spending the day constantly moving the store around at the whim of HQ, rather than focussing on the customer. Visual Merch standards are so subjective, one day store looks great, the next it is a disaster after 2 different people visit. Area Management are exceptionally poor & are never seen in the store. When they do visit you wish they didn't, as you will inevitably be told the team are doing a bad job & the store VM merry go round will start again. Expected to stay for hours after closing, unpaid of course, to action VM changes. Video Mystery Shop is used as a tool to beat you with if store gets a poor score, & I've seen staff in tears due to the unjustified criticism they receive. Area Manager has favourites amongst the team & if you are not in this group you will be marginalised & made to feel not part of the wider team. A truly terrible place to work.

Viewing 1 - 3 of 781 Reviews

Glassdoor has 866 Fat Face reviews submitted anonymously by Fat Face employees. Read employee reviews and ratings on Glassdoor to decide if Fat Face is right for you.