-Extreme favoritism: promotions, recognition, and discipline are handed out based on personal relationships, not performance.
-Stores are run into the ground — repairs are delayed or ignored, equipment stays broken, and corners are cut everywhere.
-Prices for customers keep going up while employee pay stays stagnant. Hard work is not rewarded.
-HR is ineffective. Complaints and serious issues are swept under the rug or quietly dropped.
-Corporate only values opinions from ASM level and above. Everyone else is treated as expendable.
-Employees are pushed to constantly appease customers, even at the cost of burning out staff and creating a toxic work environment.
-Leadership talks about “values” but fails to practice any of them.