Faircape Group reviews about "salary"

Dear Former Employee We respectfully disagree with your perception of micromanagement and the characterization of the CEO as a bully. Our internal staff surveys and feedback to HR indicate a different sentiment among the team.

Dear Former Employee We appreciate your feedback; however, we respectfully disagree with the comment regarding a high staff turnover rate at our Onrus facility. Our team members typically have a longer tenure compared to the industry standard, reflecting our commitment to fostering a stable and supportive work environment. The company has established policies and procedures that guide operations consistently across all six facilities. When these processes are followed, key performance indicators (KPIs) are reliably achieved. As such, the concern regarding micromanagement may be a misunderstanding of our structured approach. Thanks

Dear Former Employee, Thank you for your feedback. While we acknowledge that each person's experience is unique, we also recognise that short, anonymous comments make it difficult to fully understand the specific touchpoints that may have led to your frustration. That said, we do take all feedback seriously. It’s important to note that our most recent staff satisfaction survey showed an encouraging and growing trend in positive employee experiences across the Group, with many colleagues specifically highlighting our culture as a key motivating factor in their work life. We remain committed to building an environment where people feel supported and valued, and we’ll continue working to ensure that’s the experience for as many of our team members as possible. The Faircape Group Team

Dear Former Employee, At Faircape Group, we are committed to creating an environment where ideas are welcomed, people are treated with respect, and everyone has the opportunity to contribute meaningfully. It’s disappointing to hear that this was not your experience, as it differs from the feedback we receive from many of our current employees. We regularly engage with our teams to better understand their needs, and our most recent staff satisfaction results indicate positive momentum in the areas of culture, communication, and mutual respect. This is something we’re proud of and continue to build on. We recognise that workplace dynamics can feel different depending on personal expectations and communication styles. As always, we remain open to learning and evolving. The term “micromanagement” can mean very different things to different people. At Faircape, we do expect our leaders to be hands-on, involved, and accessible, ensuring that colleagues feel supported and guided when needed. That sense of support and presence is a key part of how we lead, and we believe it contributes meaningfully to both accountability and team success. The Faircape Group Team