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      F.I.R.S.T. Institute

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      F.I.R.S.T. Institute Reviews

      3.0

      51% would recommend to a friend

      (68 total reviews)
      avatar

      Donney Smith

      70% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.5

      Work/Life balance

      3.2

      Culture and values

      3.1

      Compensation and benefits

      3.0

      Senior management

      2.9

      Career opportunities

      F.I.R.S.T. Institute has an employee rating of 3.0 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an average working experience there. The F.I.R.S.T. Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      68 reviews
      1.0
      22 May 2023

      DO NOT WORK HERE THEY WILL PAY YOU LOWEST POSSIBLE WAGE

      Administration
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros of working here. Besides you meet some cool people but still not worth it.

      Cons

      The do not pay fair No work life balance They do not care about anything except making the owners richer

      avatar
      F.I.R.S.T. Institute Response
      3y
      As a representative of F.I.R.S.T. Institute, we would like to address the points raised in your review with unwavering conviction. Our institution has always been driven by facts and results, and we are committed to maintaining a healthy work environment for all our employees. It is essential to emphasize that F.I.R.S.T. has made strategic staffing decisions, reallocating resources to optimize student satisfaction and departmental success. We stand by these choices as they have yielded tangible, positive outcomes. Regarding employee compensation, we provide competitive pay rates that reflect the quality and consistency of an individual's work, as well as their reliability and tenure. Our commitment to recognizing and rewarding hard work and dedication is unwavering, and we take pride in the growth opportunities available to those who have earned them. F.I.R.S.T. Institute is resolute in its stance on work-life balance. The majority of our administrative staff benefit from standard business hours and enjoy early departures on Fridays. We believe that this approach fosters a supportive and efficient work environment. In response to the negative tone of your review, we firmly suggest that you consider seeking happiness and fulfillment elsewhere if our institution does not align with your values. It is vital to prioritize one's personal well-being, and we encourage everyone to find opportunities that resonate with their aspirations. We reiterate our steadfast commitment to both our employees and students, and we remain confident in the positive impact F.I.R.S.T. Institute has made over the past 20 years. We will continue to strive for excellence and look forward to shaping the future of education.
      1.0
      27 Jan 2023

      Shady Practices

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Getting to meet staff and students from many different backgrounds, and being able to support those wanting to explore creative options.

      Cons

      From the beginning to the end of the Admissions Process, through a student's time in the program, and even after with career development, everything is about the bottom line and profit. There is no real true care for the students. It's all about meeting unrealistic number goals, and shady telemarketer-style admissions pushing student loans to students that may not have the proper means for repayment. If the model produced worked, it would be a great school, but students are sold a beautiful painting - without true care or proper practices. You can see the desire in their eyes fade from the feelings of being duped. When problems or flaws are brought to upper management, they do not show any interest in improving their business model and will treat employees poorly after comments are made. No room for growth and development and promotions are based on friendships and seniority rather than actual skill and knowledge.

      avatar
      F.I.R.S.T. Institute Response
      3y
      Thank you for your feedback. Input like yours helps us to improve our processes and get closer to creating a work environment in which all of our employees are given the tools they need to succeed. At F.I.R.S.T., our students have always been at the heart of what we do. Our programs are designed with the students’ future in mind; that’s why we emphasize practical projects with real-world applications instead of textbooks and lectures. Our tuition is kept low so that our students don’t start their lives overburdened with debt. We have several systems in place for gathering and acting on employee feedback. All staff have access to an anonymous feedback form, we conduct monthly employee satisfaction meetings with representatives from each department, and weekly leadership team meetings in which everyone's opinions and ideas are heard. In 2022 we created twelve new roles within our organization. We also made the move to panel interviews to ensure the hiring process is unbiased and implemented a succession planning program for those who show a desire to move up within our organization. It was a pleasure having you on our team. We wish you success in all your future endeavors.
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      ReviewsF.I.R.S.T. Institute reviews

      Glassdoor has 72 F.I.R.S.T. Institute reviews submitted anonymously by F.I.R.S.T. Institute employees. Read employee reviews and ratings on Glassdoor to decide if F.I.R.S.T. Institute is right for you.