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Encore Fire Protection

Engaged employer

Encore Fire Protection Needham reviews

4.5

87% would recommend to a friend

(25 total reviews)
avatar

Jeremy O’Connor

99% approve of CEO

99% positive business outlook

Employees in Needham MA have given Encore Fire Protection a rating of 4.5 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Needham MA. The Encore Fire Protection employee rating in Needham MA is 22% above average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

25 reviews
5.0
28 Jan 2026

CARING CULTURE

Recommend
CEO approval
Business outlook

Pros

My favorite part about Encore is the culture. No matter what we are people and they take care of their people no matter what. No matter how much this company grows it still feels like home.

Cons

The only cons I believe there is a lack of precise advancement track

5.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- Excellent Culture - Growing Organization - Great On-boarding team and process - Collaborative Across Departments

Cons

- I have not experienced any negatives with the company.

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Encore Fire Protection Response
6mo
We appreciate you taking the time to share your experience at Encore so far! Hearing that onboarding was a great experience means a lot to our team. It’s also great to know the culture has stood out to you. That's something we work hard to protect as we continue to grow. Additionally, your advice about keeping all departments involved is spot on, and we’ll continue making that a priority. Thanks for your feedback and glad to have you on this journey with us!
2.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

There was flexibility before we were mandated in the office daily to cold call

Cons

There is no training program and reps are not set up for success. Being in the office daily to cold call and exception are only made for people with children. Team/personal goals are all over the map and not clear to the team

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Encore Fire Protection Response
11mo
Thank you for taking the time to provide your honest feedback. We’re sorry to hear that your experience at Encore didn’t reflect the level of support and clarity we aim to provide. As we grow, we’re focused on strengthening our onboarding and training programs, as well as how we communicate goals across teams. Creating a supportive enviroment for all of our teammates is extremely important to us, and we'll continue to evaluate how we can improve our workplace policies to better meet the needs of everyone. Your insights help us do that. Thank you again for your feedback, and we wish you the very best in your next role.
Viewing 1 - 3 of 25 Reviews

Glassdoor has 109 Encore Fire Protection reviews submitted anonymously by Encore Fire Protection employees. Read employee reviews and ratings on Glassdoor to decide if Encore Fire Protection is right for you.