Just okay for US employees - Anonymous employee zeroheight Employee Review

3.0
17 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1 - The company cares about mental health and work/life balance 2 - Most of my coworkers are friendly

Cons

1 - This is where my biggest concerns lie. Since the majority of the company is UK based, you kind of feel like a second class citizen if you are in the US. They don't really offer the best benefits and pay when compared to other US based tech companies and they refuse to acknowledge that. They always tell us during company-wide meetings that we are being competitive, but in my brief interactions with other US employees, we all know and feel like we are working at a discounted rate in comparison to our peers in the same positions. 2 - I also have some concerns about the leadership team at the moment. It seems like a lot of them are still very early in their careers and not really fit to be in their positions. With zeroheight, I've noticed that a lot of the leadership team got in their positions by being nice people, cared about others, and aligned with the values and just got brought up the ladder because of that, not because of their past experience or knowledge. Because of that the strategies and visions are a little murky and have little data to back them up. 3 - They are very proud of themselves for their DEI accomplishments and diversity demographics, but fail to do very basic things. For example, a lot of the leadership team and other people still use a lot of non-inclusive speech. A lot of "hey you guys" instead of saying "you all". Also, throughout the entire holiday season, the entire UK office only reference Christmas and only referred to it as Christmas season, while it looks like the US team tried to brand things as the Holiday season. For them to tout themselves as an inclusive community and company there are pretty basic needs that they just don't meet.

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zeroheight Response
3y
Thank you for taking the time out to share your thoughts and feedback. As a zeroheight employee we value your concerns or any suggestions for improvement that could improve the employee experience for all zerohires :) We really appreciate your feedback and would like to address some of the points that you have raised. We recognise that we can improve on benefits and pay and are yet to reach the heights of competing against the biggest US based tech companies but we’ll get there as we scale! We regularly review our compensation ranges and do so against two industry recognised data sets with compensation data for over 5,000 companies in London and San Francisco. We’ve also conducted surveys and reviewed a number of resources to ensure that our salary bands and benefits remain competitive versus similar sized tech companies. That way, we continue to attract and retain an amazing team. Whilst a values alignment for us is extremely important, the ability of every member of our team is just as important. We understand that this may not always be clear as we have not had a formal career progression framework or performance review process to date. However, the people team and managers across the business recognise the importance of this and are working towards having open career frameworks across all teams and we’ll be kicking off our first company wide performance review in the next few weeks! All of your feedback has been very useful and we’ll be looking at ways of sharing more data with the team for everyone to get a better understanding of why we’ve chosen certain strategies and visions. We’ll also be working with our DEI committee to make improvements to some of the other points that you mentioned. If you have any follow up questions, please feel free to raise in the Q&A of our weekly all hands meeting with or without your name attributed.

Explore other reviews about zeroheight

5.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well-documented competitive pay and plenty of perks. Well being of employees is prioritized. A great work culture is proactively cultivated by leadership, with room for all types of people/personalities. Highly recommend.

Cons

Nothing noteworthy. Startups come with certain bumps in the road and zeroheight has grown through changes, but the pros listed above have made those changes a team effort to navigate.

4.0
6 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

lovely team, transparency paramount, learned a lot here

Cons

disorganization, little communication between teams

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