Pros
Cooperative team. No micromanagement. Understanding seniors. Flexible. Health insurance
Cons
The “Project Manager” role is highly misleading. The work is mostly repetitive operational tasks, client support, and data entry rather than actual project management. No one even knows about sprints, methodologies, gantt charts etc. Salaries are extremely low, and HR communication around compensation can feel dishonest. Many members of the project team are non-technical, which makes collaboration with product and development teams difficult. In some cases, even very basic technical knowledge is treated as advanced. Employees are told they will work in a specific time zone (e.g., EST), but in reality you end up dealing with clients across multiple time zones (PST, CST, CET, etc.), which destroys work-life balance. Communication between teams is poor. Development and design teams often ignore messages or delay responses, leaving project teams stuck. Because of limited capable developers, project managers frequently have to adjust their schedules and sacrifice personal time just to get work done. Sales teams also promise features to clients that do not exist in the product, forcing delivery teams to rely on constant workarounds. Overall, the company seems focused on closing deals rather than building a reliable product or healthy work environment.