Not somewhere you want to be - Anonymous employee ubank Employee Review

1.0
16 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food + Office close to station

Cons

Where to start. A complete lack of separation from Nab and their policies. A huge part of the merge with Ubank was a promise to the original 86 400 team that we would retain what made the 86 400 culture special, however time and being forced to move into the Nab building has made it abundantly clear that we were purchased for our platform/tech and not much else. The whole atmosphere has become toxic and corporate, with Nab having far more influence and presence than ever originally disclosed - in both decision making and workforce - ultimately leading to what once a really special culture being destroyed. Pointless meetings and not allowing people to do their job. So much time is wasted with finger pointing and miles of red tape as opposed to actually working, and this is a big factor to a lot of amazing talent being pushed out the door by a leadership team that does not value them. There is an obsession over meetings about meetings, and very little accountability for actually getting work done. People are not trusted or even capable of performing their roles because of the multiple hoops needed to jump through to get even the simplest of tasks done. Those who were once excited to show up to work and get stuck in were quickly and repeatedly struck down/reprimanded by the Leadership team, and over the course of time, once high performers lost the passion and drive to make an impact. Ill thought out organisational changes are made on a whim by the leadership team, and these are not communicated to the wider company. Most change isnt even announced, and is circulated by word of mouth with little to no company wide comms. One of the only forms of communication is all hands and showcases, which quickly steered away from showcasing the hard work of the teams and celebrating our people and our collective wins, and instead shifting to deflective Q&A sessions that only muddied waters more and drove a wedge between the team and the Leadership squad. The energy spent on corporate politics, keeping secrets and tip-toeing around is only further destroying what little culture there is left. Work life balance is pretty shocking as well, Nab staff and the leadership team are quick to message and expect responses at all times of the day, and the workload itself is unreasonable, since vast amounts of work is falling on people that pick up the slack and get it done, while others coast by in a state of constant deflection and stalling on deliverables. Low-average pay, and a big reluctance from leadership to reward and promote high performers. No ability to work remote, and an overemphasis on coming into the office despite their not being enough room for everyone.

avatar
ubank Response
3y
Thank you for taking the time to provide your feedback - we are sorry to hear that your time with us was challenging. Our business has grown rapidly since ubank partnered with 86 400, and we understand that some people have experienced significant change as our business has scaled. Our employee experience is important to us so we encourage you to share your feedback directly with our team. Please email talent@ubank.com.au, we hope to speak with you soon.

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4.0
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the bank has a great culture of integrity and excellent team work involving diverse projects across an entire spectrum of funding operations.

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the long hours worked, stress and overtime are some of the major problems. also the bad work/life balance is a bit of a downer too.

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ubank Response
4y
Thanks for your review - we are an Australian based company so i am not sure this is the same company or not.
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