Decent repair job - Electronics Repair Technician uBreakiFix Employee Review

4.0
17 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Work environment is quite relaxed (jeans and hoodie) Work pace is quite relaxed I worked in a pretty unique location that got no traffic, couldn't market, and couldn't legally sell accessories, so sales was out of my control. As such, most of the time was spent playing video games. Get to learn how to repair electronic devices using ripped iFixit articles Got to experience all popular devices at their worst to help you pick a favorite (it's samsung) Custom point of sale system is very user-friendly In-warranty with Samsung and Google, accepts many major insurance brands including Asurion, Assurant, and many others that starts with "assure" for some reason. FANTASTIC sales bonus calculated MONTHLY (400 dollars if you meet your target each month) Sometimes get to drive to UPS to pick up mail Small team

Cons

While most customers were very grateful, some were very unreasonable. The official training articles are copied verbatim (product plugs and all) from iFixit's website Low base pay for the industry The portal point of sale is designed in-house on a budget. All site scripts are visible client-side, which is odd and insecure. Sometimes, bugs happen that void people's warranties or make workorders disappear. It's weird. Small team (when people get sick, you get stuck) Arrogant corporate team Insurance companies are a pain to work with.

Explore other reviews about uBreakiFix

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good work life balance, fun work, fun teams

Cons

driving far out, a lot of bugs in devices

4.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Fast Paced, plenty to keep even the busiest hands occupied. - Room to learn an industry that will survive for as long as technology exists. - Some experience can translate well in other fields. - Good opportunity to earn commission through sales if requirements are met.

Cons

- If you are ONLY interested in a tech/tech repair focused position, this is not the job for you. Unless you have a decade of experience you will be expected to make sales, bargain for reviews, and go above and beyond at all times to increase store sales. - MASSIVE barriers to earn commissions. - No PTO - No sick days - No upward movement except for extrordinary circumstances. - Falls short of other employers in terms of compensation. - No raises whatsoever once you finish training. - Shady grey-area business practices, straddling the line of breach of contract with partnerships at some points. - You will be asked to lie, mislead, cheat, and manipulate not only customers, but the very partners that keep your stores in business. The partners of uBreakiFix (mainly Asurion) have to constantly update the terms and rules of their partnerships because you are expected to take complete advantage of every single customer that walks in your doors. If you have any sort of moral compass whatsoever, look somewhere else. The best way to survive at uBreakiFix is to KEEP YOUR HEAD DOWN. They don't require experience, but expect to be thrown to the wolves as soon as your 90-days are up. Hit the ground running, keep your head down, and make sure your hands are clean at the end of the day.

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