Brick Specialist - Anonymous employee the LEGO Group Employee Review

3.0
18 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a fun job. You really get to meet a lot of interesting costumers. Its an upbeat job and you just get to play with legos when its slow in the store

Cons

That yellow brick apron. You'll meet a lot of parents who buy crazy amount of toys for their kids and its disturbing at times on how much the spend. You have to recite these 5 steps when talking to a customer and it feels so scripted. It doesnt feel natural. Not only that, they send an "undercover" customer so that they can grade you to see if your the robot your supposed to be.

Explore other reviews about the LEGO Group

5.0
2 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing employee discount and environment. Super fun place to work!

Cons

Customer support center moved to Arizona.

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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