Toxic environment with high turnover - Sales smartTrade Technologies Employee Review

Thank you for taking the time to give us your feedback. We are sorry to read that your experience at smartTade Technologies did not go as well as we would have liked. Departures are part of any healthy organization and we have experienced some turnover due to a new acquisition and individual career choices. However, we have initiated several actions to promote retention of our colleagues: we are conducting exit interviews and analyzing feedback to improve our practices, and we are implementing a training plan that focuses on business, technical and soft skills, as well as industry and product knowledge. We are sorry to read that you felt you were working in a toxic culture with a lack of communication. As an employer, we are committed to providing a comfortable, safe and clean work environment. We develop and encourage respectful management practices that allow our employees to thrive in their work every day (leadership and feedback trainings). Every quarter, our CEO reports on the past quarter and provides direction for the upcoming period through a video broadcast in all our offices worldwide. We use an internal communication tool (sociabble) to connect people and keep them up to date on company and industry news, internal announcements and fun contests. We hold regular social events to bring all SmartTrade employees together: monthly happy hours, Christmas parties, game nights, reward and recognition programs, and sports challenges. We sincerely regret your experience, we will make sure it remains an isolated case.