You could safely say I wouldn't work here again - Anonymous employee parcelLab Employee Review

1.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Salary - The team

Cons

- Leadership lacked clarity: priorities and expectations constantly changed, making it hard to deliver. - Unstable management: frequent C-suite/management changes caused repeated strategy resets and chaos. - Employees caught in the middle: new leaders criticised previous leadership decisions and teams were “punished” for work they didn’t choose. - Scope creep: teams were regularly asked to do work outside their role with little structure or ownership. - Top-heavy, ego-driven culture: decisions were controlled by a small group with limited openness to feedback. - Unequal recognition: Sales was prioritised and rewarded, while other teams were largely overlooked.

Explore other reviews about parcelLab

5.0
5 Nov 2024
Recommend
CEO approval
Business outlook

Pros

You get to be part of lots of different roles and decisions and the company is growing quickly

Cons

Managing multiple timezones internally can be tough to juggle but everyone is always available for quick answers

5.0
22 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote work with option to go into office if you want. Love that they provided an allowance to furnish my home office with whatever I needed to be comfortable. Team is global but everyone is available when you need them and willing to help. Opportunities to meet co-workers with well thought out offsite trips/meetings. Strong product offering and a focus on solving complex problems for customers. Coming from another company where the approach was one-size-fits-all it is nice to feel like we are actually trying to be a partner with our customers rather than adding to their technical debt. Well established in Europe and now a strong focus on growing in the US. I appreciate that they understand that both markets have their own unique set of circumstances and are open to shifting their offering or expectations based on the market and not "well this is the way we have always done it".

Cons

Such a small complaint but being a European based company a lot of the on-boarding and training videos include non-american slang or references so have to understand the unique phrases or convert the foreign currency examples to American dollars. But honestly that is kind of the fun part too!

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parcelLab Response
3y
We're thrilled to hear of your positive experience with parcelLab so far. Some of our favorite things are also our wonderful team, strong product, and ability to adapt to different markets as we continue to lean into our culture principles of always teamwork and creating quality results. Thanks for being part of the journey, and we look forward to your continued contributions, even if they do sometimes require converting currencies 😉
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