Not great.. - Customer Service Representative mpb.com Employee Review

1.0
29 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Friendly staff, good socials, central location

Cons

Very very clique, not much support, not very diverse, unapproachable management, not a lot of promotions (unless you're sleeping with a manager/CEO...), mostly male management, badly pay

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mpb.com Response
4y
At MPB we value the contribution of all of our people. Supporting them to develop into the best version of themselves - providing opportunities to enhance both experiences and careers is important. Part of that journey is providing an awareness and understanding of the importance of being inclusive, open, fair and equitable in our actions, the way that decisions are made and the environment that we work in. The reward for this is an organisation that is focused on ensuring we are representative of our communities; that works to address under-representation in our workforce, market and supply chain. We celebrate the diversity of our people and recognise the importance of variety of perspective in the delivery of best in class service to our customers. In that vein, more than 40% (and growing) of our managers, decision makers and leaders are female. We are committed to providing fair pay to all of our employees - we ensure that no-one earns less than the living wage and that we review our salary levels on an annual basis. And in recognition of individual achievement, we look to our employees first when seeking our next generation of managers and leaders, acknowledging their personal strengths and contribution. We recognise that as our organisation continues to evolve and grow, so too will the challenge. Consequently, we welcome all feedback that enables us to progress and develop.

Explore other reviews about mpb.com

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very diverse and understanding place. The culture is great!

Cons

Not a lot of opportunities to grow

1
4.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Loved the team environment, inclusivity and globalized approach

Cons

Limited growth, experience depends on your manager and can be top down

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