Varies from store to store - Guest Experience Leader (GEL) lululemon Employee Review

3.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The regular discount is cool, prepaid workout for local classes, get to meet a lot of cool coworkers and guest

Cons

I would probably say this company has drifted toward the middle of the pack in terms of general educator treatment. They have made it harder to work this job and also have a life outside the work place. I would say in the region I worked I had a terrible manager for the almost the last nine months of my employment and he created a bad environment, could not take accountability, and lacked real leadership presence. I have heard this as a repeated theme amongst my region and raises concerns for other educators and stores as well. I would reccommend thinking twice before you apply or accept a job here, the discount is nice but is it worth the work life balance.

Explore other reviews about lululemon

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment with supportive coworkers and positive culture. Strong emphasis on personal growth, communication, and leadership development. Flexible scheduling and a workplace that values health, wellness, and work-life balance

Cons

Can be fast-paced during peak hours and requires strong multitasking. Expectations can be high at times, especially around guest experience and store standards.

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lululemon Response
4w
Thanks for sharing your experience with us. It’s great to hear how much the supportive team culture, growth opportunities, and focus on wellbeing have meant to you. Your advice to continue investing in development, communication, and recognition really resonates, and we appreciate you taking the time to share it.
3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

discounts, perks, benefits, and community events. I love my coworkers that aren’t in management.

Cons

lots of drama. I’ve been bullied and excluded by a handful of people, including managers. very much so the popular scene. tight scheduling. just updated policy. not many people are happy. have to abide by policy and no way around it for scheduling. dramatically less lenient with scheduling and expectations than when I started. very disappointed. seems they care more about the guest experience than the employee experience now.

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