Good place to work, but growth feels rushed - Customer Support inKind Employee Review

3.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good place to work and develop

Cons

growth can seem to rapid

Explore other reviews about inKind

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture, Respect, Fair, Collaborative, Rewarding

Cons

I dont have any cons

1.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The People - Kind & Friendly - Harworking - Collaborative - Approachable The Company - Fast-growing - Gives incentives to work towards (i.e. bonuses and promotions) - Interesting product & mission of helping restaurants - Innovative cross-departmental opportunities (if you don't mind lack of structure) Perks & Benefits - Free lunch & snacks - Great health insurance - Unlimited PTO & Great Parental Leave - Dog friendly office

Cons

Leadership - Disorganized, Impulsive, Inexperienced - Not the best at communication - Clear favoritism of particular employees or family members - Often creates an air of anxiety; no one feels safe in their position - Creates an atmosphere where you cannot disagree with leaders at all. You will see senior leaders tell executives they love a change and agree, but in meetings they will say otherwise. - Friends, family, & favorites get promoted; other employees are expected to do more without recognition or raises. Company - Toxic - Multiple restructures, firings, and team dissolutions without a clear reason why - Zero structure or organization - Working there is like running at a dead sprint every day - Expect to work longer than 8 hours a day & some weekends - Told you're like family, but no one should treat their family like this??? - Sexism & Nepotism - The mission was to help restaurants, but it didn't feel like the core mission at the end.

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