Gotta love it when clients straight out lie in their feedback. - ESL Teacher iTutorGroup Employee Review

3.0
4 Apr 2019
Recommend
CEO approval
Business outlook

Pros

The money is half-decent, if you're not concerned about paid vacation, health insurance or paying taxes later on because you're an independent contractor. The schedule is flexible. No boss directly over your shoulder.

Cons

Clients straight out lie in their feedback. Example from today: Client said I didn't leave necessary notes, I only read the material and I didn't explain difficult words. These are all absolute lies. In fact, this is completely the opposite of what I did. Which totally inflames me. Every class you teach, the client(s) have an opportunity to rate you. If you get a few complaints or too many bad ratings, even if your overall score is good, you can be suspended from working for a week without notice. You'll get warnings directly in your email and no one will respond to you even if the warning was invalid in some way. These things are controlled by algorithms, i. e. robots. So often, no real person hears you. So, you can be punished by an algorithm because a client, probably intentionally for some "slight" they felt subjectively, lied about you. You have 5 adult students you're trying to juggle at once in an online classroom and make everybody happy and get done in 45 minutes. You ask a student a question in multiple ways to try and make it easy for them. They say nothing after 5 minutes, so you move on and they're upset. Even after you come back to them later and give them plenty of opportunities for conversation.

Explore other reviews about iTutorGroup

5.0
7 Aug 2024
Recommend
CEO approval
Business outlook

Pros

flexible hours but you must have up to 10

Cons

student ratings determine class opportunities

2.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

remote, pick your own shifts

Cons

terrible pay, unfair review system (a kid would rate you and if they didn’t want to take the class, they just gave you a bad rating)

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