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iMarket Solutions

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You Deserve Better Than This Place - SEO Specialist iMarket Solutions Employee Review

1.0
9 Dec 2021
Recommend
CEO approval
Business outlook

Pros

*Coworkers in the rank-and-file are some of the best, friendliest people you'll ever meet. Everyone (outside of management and the executive team) is helpful and supportive. *Full-time work from home

Cons

*Leadership does not value their employees. I have personally witnessed employees fired for things like a terminal cancer diagnosis. *Annual raises have been stuck at 1-3% for the entire time I worked there (2014-2021). If you slack off, you get no increase. If you meet all your deadlines and do your job well, you get a 1% raise. Only the truly exceptional get a 2% raise. The current national inflation rate for the US is 6.2% (10/20-10/21) In other words, you will be steadily paid less each year than when you started from the time you get hired. This will not change, unless you move up in the company to a management position. Management positions are few, and the requirements for promotion are quite high. As a result, the majority of employees are stuck making less and less money as time goes on while the partners give monthly presentations about how well the company is doing financially. *Employees are given an ever-increasing workload, including adopting new processes not part of their original job description and outside their department's realm of expertise. They are expected to accept these new responsibilities without commensurate pay increases. If you push back, you are considered to not be a team-player. This results in everyone being overworked, all the time, which affects morale significantly. The partners refer to this as "building the plane in-flight" as an excuse for their ad-hoc approach to running the company . They don't seem to mind that everyone under them is slowly suffocating because they haven't "built" the oxygen system yet. *Everyone in management is always coming up with new plans, processes, and promises that are supposed to improve company workflow. The vast majority of these never come to fruition. Those that do tend to be a lot less useful than they were pitched to be. New workflows and "improvements" that were meant to save labor hours end up adding to them instead. Sequences in the company dashboard require you to complete documents that haven't actually existed for 4+ years. The only way to know for certain how a specific thing works (or is supposed to work) is to ask the person that built it. If that person leaves, as has happened a lot in the last year, it throws the entire company into chaos because nothing was ever clearly documented for the next person in that position. This translates to more work for everyone, and frequent reinventing of the wheel instead of simply fixing the things about the old processes that didn't work. This place is a trap. It seems nice at first, but the longer you work there the more you realize that you're not actually advancing your career at all. All you're doing is burning your time and enthusiasm for people who will absolutely throw you away as soon as you can't keep up anymore. You're worth more than that. Work somewhere that treats you better. You deserve it.

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iMarket Solutions Response
4y
While we appreciate the years of service, and the feedback to improve and even retire, its probably worth noting that our company is built and operated around a series of core values. 1. Integrity, 2. Be the best version of yourself 3. Inspire with every action 4. Be the expert 5. Operational excellence 6. Help where you can. These values represent how we work together with our clients and our team members to lead and manage. It is how we build a culture, hire and occasionally bless and release those who may for example - break one of these. It is also important to know iMarket promotes from within if possible, has created over 20 new jobs in the past 18 months, and has a full benefit/employee development plan for each team member. We encourage every team mate to self develop, and be on a path to growth. We do conduct quarterly reviews for feedback, coaching, and performance and were one of the few companies who granted a raise during the shutdown year of 2020 while installing employee benefits. Its unfortunate this individual had the experience they did, sometimes individuals do not match the core values of company. We certainly wish our former team member all the best and prosperity in the next chapter.

Explore other reviews about iMarket Solutions

5.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

I enjoyed my time working for this firm. They always treated me well and encouraged innovation.

Cons

No cons to speak of.

2.0
24 Jun 2025
Recommend
CEO approval
Business outlook

Pros

a) Specialist and Management-level colleagues were great to work with, often going above and beyond for clients and colleagues. b) Taking time off was respected and did not result in pushback or penalties.

Cons

a) Company objectives shifted frequently, with limited clarity around success metrics. Existing KPIs were inconsistent as some were achievable, others misaligned with outcomes. b) Disparities in accountability created a divide between departments, leading to tension and reduced cross-functional trust. c) Client expectations around scope were rarely managed effectively, leading to workload imbalances. Internal concerns on this issue received limited follow-through. d) Root cause analysis for client dissatisfaction was sometimes skipped in favor of attributing issues to delivery teams. e) Strategic emphasis on AI created uncertainty around job stability, especially as it related to core staff responsibilities. f) Extended vacancies in leadership roles contributed to inconsistent project management and increased burden on remaining staff.

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