- Warm and supportive team, you feel welcome from day one.
- International and dynamic environment with plenty of room for initiative.
- Good onboarding process and easy access to key information and tools.
- It's easy to connect with colleagues across countries.
- Lots of focus on personal development and growth.
Cons
- The workload can be high at times, especially if you enjoy being hands-on.
- Some processes and tools are still evolving, which gives you a chance to contribute ideas and improvements.
iHerb Response
11mo
Thank you for sharing your experience at iHerb! We truly appreciate your feedback and are thrilled to hear about the aspects of our company that you enjoy. We’re committed to fostering a supportive and rewarding workplace, and it’s great to know that our efforts are making an impact. If you have any additional insights or suggestions, we’d love to hear them. Wishing you continued success in your career!
Sometimes communication is lacking or gets changed.
2.0
22 Jun 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.
Cons
The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.