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      iHerb

      Engaged employer

      iHerb reviews

      Prepare for a stressful and humiliating experience - Team Lead iHerb Employee Review

      1.0
      10 Feb 2019
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      - Free gym if you have time to attend - Snacks - Compensation, if you negotiate well

      Cons

      All negative reviews are true - politics win here, no one needs your ideas - be prepared to be a 'yes-man' - very low technical expertise, you won't learn anything - no one understands exactly how the platform works - not a tech company - the system is flaky and very unstable, therefore you'll be occupied 24/7 - there is no support from management, you completely on your own - churn rate is really high

      avatar
      iHerb Response
      7y
      Hello - It seems you did not have the same experience here as many other of our current team members. At iHerb, we respectfully challenge each other and recognize that agreements can exist but once a decision is made we commit fully. It seems that this wasn’t the best environment for you to flourish in and we hope you’re working for an organization that aligns more closely with your career goals.

      Explore other reviews about iHerb

      5.0
      16 May 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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