Shifts cancelled last minute, transport cancelled last minute, never told shift times until you actually get to the events. Management will talk to you like genuine dirt and expect to get away with it, call centre staff don't seem to have a clue what they're doing and will say you are confirmed for a shift when they haven't confirmed you properly. This once happened to me - I called up and did everything I was supposed to on my end and was told everything was in order for me to work a certain festival. I drove over an hour and was turned away because of the incompetency of the office staff. Seriously stay away from this absolute joke of a company. If you're wanting to work festivals then get on festival jobs facebook groups and do it that way or literally any other agency.