Great place - Customer Service Ninja ezCater Employee Review

Great people, good benefits, good work life balance/flexibility, competitive total compensation package, real opportunity for impact.

There have been a lot of changes recently that have felt like a lot all at once. While many of these changes were ultimately necessary, we could have benefited from a more measured rollout.

Some of the people are great!

This company had the hair brained idea to form an outbound sales department with no structure in place and nothing to sell and now can’t understand why their ridiculous made up goals based on virtually zero historical data aren’t being achieved. They eliminated all account management roles and hired in a bunch of enterprise sellers to do account management jobs but with growth goals. The C-suite has no sales experience and their impatience with results and lack of steady direction screams that they have no clue how to run a sales organization. Morale is extremely low and the workload is too heavy and scattered. They removed the perks that draw people to such a chaotic company like early Friday release during the summer and extended memorial and Labor Day weekends leaving nothing to be happy about working here. They vastly underpay AEs and wonder why people are only willing to do the minimum for a company that continues to take away and disrupt progress in any successes that start to gain traction.