2000's called, they want their business model back - Anonymous employee ezCater Employee Review

1.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance overall, benefits are okay.

Cons

Similar to other reviews on here, the belt is being tightened, and that is impacting culture negatively. The business model and tech are from the late 2000s. The internet and the world have changed and that is impacting the business. Why go to a website to order food when you can easily get catering search results in Google or using AI and cut out the middle man? AI overview at top of Google search results page is also hurting the ability to acquire new customers. I suspect corporate contracts are the only part of the business worth salvaging for a sale, The company has 24-36 months left of runway before they're stripped for parts.

Explore other reviews about ezCater

5.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, good benefits, good work life balance/flexibility, competitive total compensation package, real opportunity for impact.

Cons

There have been a lot of changes recently that have felt like a lot all at once. While many of these changes were ultimately necessary, we could have benefited from a more measured rollout.

1.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the people are great!

Cons

This company had the hair brained idea to form an outbound sales department with no structure in place and nothing to sell and now can’t understand why their ridiculous made up goals based on virtually zero historical data aren’t being achieved. They eliminated all account management roles and hired in a bunch of enterprise sellers to do account management jobs but with growth goals. The C-suite has no sales experience and their impatience with results and lack of steady direction screams that they have no clue how to run a sales organization. Morale is extremely low and the workload is too heavy and scattered. They removed the perks that draw people to such a chaotic company like early Friday release during the summer and extended memorial and Labor Day weekends leaving nothing to be happy about working here. They vastly underpay AEs and wonder why people are only willing to do the minimum for a company that continues to take away and disrupt progress in any successes that start to gain traction.

13
See reviews by: Helpful|Rating|Date|All