Couldn't care less about losing staff - Anonymous employee esure Employee Review

esure has devolved since Bain and David Mcmillan have taken control. People are an afterthought in the pursuit of technology but the tech isn't up to scratch. No effort is made to retain staff leading to completely unstaffed departments where staff have incredible pressure put on them and customers are waiting hours to get through. People are also swapped between departments to assist high workloads with no care for how this impacts their careers. There are also less percs than there used to be and little progression. The staff that do grow simply leave.