Awful. - Anonymous employee eSalon Employee Review

1.0
11 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office is locked up at 6pm so everyone heads out at this time and does not work from home. Large range of health insurance options. One free catered lunch per month. eSalon Olympics for team building once a year.

Cons

Unless you are one of the first employees or at the director level, you will be forced to park your car on the busy street, usually at a meter and have to be reimbursed later. Founders decide to change course weekly if not daily. They do not trust an employee to do their job. Zero chance of working from home. You are forced to take PTO or borrow from future PTO. Employee turnover has started to reach astronomical heights because the future of the company is uncertain. Layoffs have started and are being called 'restructuring.' Entire initiatives are shut down and employees fired without notice within a day. No transparency. Good luck being successful in most positions due to the change of course happening frequently. Two offices separates customer service from the rest of the employees causing an obvious divide that founders don't want to address. Projects get to 90% completion and a founder decides they are not important enough to continue causing months of lost/shelved work, and wasted money. Most teams are left to struggle learning the ropes on their own. Customer service team is the most functional, drama-free, and least stressful. Rumors of executive level employees being romantically involved with lower tier employees run rampant. Company morale extremely low. Being audited. Most employees are more concerned with saving face rather than doing their jobs. Basically, if you become best friends with the right people and suck at your job, you'll be just fine.

Explore other reviews about eSalon

5.0
1 Apr 2025
Recommend
CEO approval
Business outlook

Pros

They take care of employees a lot of room for growth and great benefits

Cons

Few unpleasant staff mangers but nothing to complain about

1
4.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

eSalon has a genuinely kind group of people who care about the product and the customer experience. It is a collaborative environment where coworkers often support one another, and there is a sense of shared pride in building something unique in the hair care space. Work-life balance is manageable. The product itself is strong, and it is rewarding to see positive customer feedback on something you help bring to market.

Cons

Career growth and internal mobility can be limited. The organization tends to lean toward maintaining stability rather than actively optimizing for performance, which can make it difficult for high performers to move into roles that match their strengths or career goals.

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