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      eLuma

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      eLuma reviews

      They don't care about the people - Anonymous employee eLuma Employee Review

      2.0
      28 Feb 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      In the beginning, I felt valued and like I was making a difference. I believed in the company's mission and everyone lived its values. Working remotely is great and the benefits are okay.

      Cons

      The company values are no longer lived by the employees, and this doesn't just include recent employees but ones who used to live it. The right hand doesn't know what the left hand is doing and they refuse to communicate effectively. The CEO has turned almost robotic, maybe to bury the guilt, and doesn't care about his people anymore. One department has recently fallen apart and I see others following suit shortly.

      avatar
      eLuma Response
      3y
      eLuma believes passionately in our mission of helping all students achieve their potential. With growth come both challenges and opportunities, but at the core, we are guided by the mission. We are committed to continuing to be transparent and communicate often. We solicit feedback often from employees and will take this feedback in the same spirit. We wish you the best in your next endeavor.

      Explore other reviews about eLuma

      5.0
      14 Aug 2025
      Speech language pathologist
      Recommend
      CEO approval
      Business outlook

      Pros

      Make your own schedule, flexibility

      Cons

      Software dated, some difficulties with school connections

      avatar
      eLuma Response
      8mo
      Thank you for your 5-star review and for sharing your experience as a contractor with eLuma! We’re so glad to hear that the flexibility and independence were valuable to you. We also appreciate your feedback on software and school connections. Our team is continually working to improve these areas to make the experience even smoother. We’re grateful for the work you contributed and wish you the very best in your career journey!
      2.0
      13 Apr 2026
      Speech language pathologist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros Timely pay including pay for indirect time; access to a variety of testing materials

      Cons

      Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

      avatar
      eLuma Response
      1mo
      Thank you for sharing your feedback. We take clinician communication seriously, and we're sorry your experience with contract renewal and on-site coordination didn't reflect the standard we aim for. We've been actively improving our communication protocols around scheduling and renewal timelines heading into the next school year. We wish you well in your career.
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