Former Employee - Former Supervisor eHealth Employee Review

5.0
4 Jun 2024
Recommend
CEO approval
Business outlook

Pros

I had the privilege of being part of the team at eHealth team for duration of 10 years. My experience with the company was nothing short of exceptional, characterized by a strong team culture and a commitment to fairness and equality for all employees. One of the most striking aspects of my time at eHealth was the emphasis placed on fostering a supportive and inclusive environment. From day one, I felt welcomed and valued as a member of the team, and this sense of belonging only grew stronger as I continued to work with my colleagues. The leadership team at eHealth made it a priority to ensure that everyone's voice was heard and respected, creating a workplace where diverse perspectives were not only encouraged but celebrated. Furthermore, I am immensely grateful for the opportunities I was given to grow both professionally and personally during my tenure at eHealth. The company invested in my development through ongoing training programs, mentorship initiatives, and challenging projects that pushed me to expand my skill set and reach new heights in my career. I emerged from my time at eHealth with a deeper understanding of my strengths and capabilities, thanks in large part to the guidance and support I received from my colleagues and mentors. Overall, I can wholeheartedly say that eHealth is an outstanding company to work for. Its dedication to fostering a strong team culture, promoting fairness and equality, and providing employees with ample opportunities for growth sets it apart as a truly exceptional employer. I am immensely grateful for my time at eHealth and the invaluable experiences it provided me with. I am forever grateful for the time with eHealth.

Cons

None, my experience was great during my time with eHealth.

avatar
eHealth Response
2y
Thank you for sharing your perspective. We hope the time you spent with us was valuable. We wish you the best of luck in your future endeavors.

Explore other reviews about eHealth

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Cons

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1.0
20 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

eHealth RevOps offers a fast-paced environment with strong exposure to healthcare operations, commissions, and cross-functional collaboration. The work is meaningful and provides opportunities to build analytical, problem-solving, and process improvement skills. Teams are generally supportive, and there are opportunities to learn from peers with deep industry knowledge. The role provides hands-on experience with complex data, audits, and reconciliation processes, which is valuable for strengthening both operational and financial skill sets.

Cons

Leadership is a significant challenge. The Senior Director’s approach tends to be highly hands-on, which can limit autonomy and make it difficult for employees to feel fully trusted or supported in their roles. The environment can feel high-pressure rather than growth-oriented. At the Senior Manager level, there are concerns around consistency, professionalism, and fairness. Communication style can come across as overly direct or discouraging at times, and there are perceptions of favoritism that impact team morale and overall engagement. There are also gaps in leadership presence and support. 1:1 meetings are frequently canceled, and team members often need to rely on other leaders for guidance. While tracking and reporting are maintained, there is limited hands-on support, coaching, and clear direction for the team. Training is another challenge. Onboarding often relies on current employees who are expected to maintain their full workload, creating a high-pressure environment with little room for error. This makes it difficult for new hires to ramp up effectively and confidently. Overall, these factors can make it challenging for employees to feel supported, develop professionally, and operate with clarity and confidence.

3
See reviews by: Helpful|Rating|Date|All