**Good place to start career, ample opportunities to learn, competitive environment** - Engineer QA-I eGain Employee Review

3.0
1 Feb 2013
Recommend
CEO approval
Business outlook

Pros

A lot of scope to know the whole product quickly , as workload is there always, depends on how you consider this. Very dynamic environment , you get chance to interact a lot and share knowledge and ideas.

Cons

1. Less process oriented 2.Technology used is old. 3.Sal diference acrosss communities like NIT, IIT and local.

Explore other reviews about eGain

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

See reviews by: Helpful|Rating|Date|All