Don't do entry level - Customer Service Representative eBay Employee Review

1.0
17 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Beautiful building. Decent pay. No dress code. Great perks, benefits and mostly awesome people to work with. Not a ton of gossip.

Cons

The benefits made it hard to walk away but I ran. I was given an opportunity to work on the leadership team for about three months. Typical eBay way for promotions is to be freaking awesome and keep your stats up which is difficult at times. To remain on this particular leadership team, you are voted on or off by the teammates, not the TL and or coach. I will not trash the company but what I will tell you is that if you're applying, do not go for entry level CSR. You will be micromanaged,

Explore other reviews about eBay

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

See reviews by: Helpful|Rating|Date|All