3.0
18 Oct 2016
Current employee
Recommend
CEO approval
Business outlook
Pros
A lot of varied calls day to day. Lots of problem solving. Great peers. Free canned soda and weekly treats.
Cons
Huge manager disconnect. Poorly maintained systems and platforms. Badly executed plans. No listening to phone reps feedback or concerns. Unrealistic expectations from management on how things should be handled as opposed to actually following company policies.