Why did eBay give up on the marketplace itself? - Director eBay Employee Review

3.0
28 Oct 2008
Recommend
CEO approval
Business outlook

Pros

it was a great company to work for but the culture and attitude towards customers and employees has changed over the last 2 years. It still has potential to get back to former growth. A lot of structure and clean up needs to be done, which gives room for someone to wants to improve and work hands on.

Cons

The environment is very fast paced and chaotic. Ideas don't last very long if they are not immediately successful. It has become very political over the years and more focused on restructuring and internal things instead of focus on the market and competition. It seems that they have given up on the market place itself and are only focused on payment and classifieds.

Explore other reviews about eBay

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

4.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

-easy to start and list items -cheaper shipping than retail -high demand items sell quick -make extra income

Cons

-customers / buyers that put in Cart but never buy. eBay does not survive on window shoppers and neither do I -low demand items can wait for years -need a ton of inventory, but high demand as possible, otherwise you will probably fail like me -buyer fraud - trying to get your items for free -competition where some sellers have items selling way under what you are selling for and they do not seem to care about profit at all based on how low the price is (ie: books) -buyers don't leave feedback especially if you are new, so it makes it really hard to get going -scammers but not a whole lot, definitely if you're new tho

See reviews by: Helpful|Rating|Date|All