1.0
24 Aug 2015
Former employee
Andover, MA
Recommend
CEO approval
Business outlook
Pros
The pay was steady and fair enough. The HR department was outsourced; people were kinder and easier to speak to.
Cons
The culture of communication here is abysmal. There is no human empathy. The anticipatory welcome is kind, but if you have questions or struggle to understand their backwards ways, you'll be dropped like a hot potato. Customers are not treated with the respect they deserve, and instructions are not always clear. The banks are constantly switching their minds on what they want, and this leads to discord between employees and customers alike. I am glad to have moved on. This was the worst experience I have ever had in a work environment.