Great peers, but lack of management and professionalism. - Customer Service Representative arroHealth Employee Review

2.0
4 Sept 2014
Recommend
CEO approval
Business outlook

Pros

I enjoyed part of my job at medsave due to my coworkers (peers), they were amazing. Also, the building "cafeteria" (for lack of a better word) is spectacular! Company often provides lunch for employees for holidays/ company meetings. If organized and structure to the project being worked on, the work is easy and not difficult to keep up with.

Cons

Supervisory staff are known to take extended breaks, or beyond frequent short breaks. It was annoying and frustrating to be dedicated and working on a project that lacked structure. There were often complaints of work not being done or documents not submitted, but in fact there was not an adequate system for such information to be received from outside resources and was often lost. Despite numerous staff attempts, management was rarely receptive to suggestions for improvement or solutions. Therefore leaving everyone unhappy with work performance. Blatant favoritism. There is so much pressure and anxiety because you never know when it will be your last day. Even if a permanent MedSave employee (not only a temp worker through an outside agency). Work and attempts to be proactive is not appreciated, but instead ignored or discredited. Employees don't seem to be valued. Unprofessional - rumors, personal business, and all kinds of stories are spread and talked about all day. Working here may seem good at first, but once your there for a while, you begin to notice a lot of things aren't right. They often speak of being like family and having an open door policy, however those whom are like family seem to revolve in that favorites circle. If you aren't in that group of people be sure to keep all comments, questions, and concerns to yourself in order to no be a nuisance.

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arroHealth Response
11y
Thank you for taking time to write your review. We're disappointed that your experience wasn't a good one. We are working on resolving some of the issues you mention including instituting teams to address Process Improvements, Employee Events and a Green team to address recycling concerns. -Paul A.

Explore other reviews about arroHealth

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great supervisors, flexible schedule, training

Cons

Unrealistic production requirements, low pay, no other cons

2.0
26 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people in the office are incredibly kind, and supportive. I have never felt so welcomed by my co-workers in the number of offices that I've worked at. The casual work environment, and loose dress code are some of the reasons I can stand working here. My immediate supervisor has been one of the best people I've worked under, and even he has to essentially apologize for how terribly they treat us here.

Cons

The very low salaries. Comparatively in my field, the average income is $20/hr, and here they pay $12/hr. They take advantage of the limited job market to completely gouge everyone in my field just because they know it will take months to find another position at another company. The constant additions to my workload, by project management, and auditing are absolutely insane, and all for no compensation. The talks of a pay increase have fallen on deaf ears. Asking for a meeting to discuss this keeps getting met with constant emails postponing the meeting, just so they can sweep me under the rug and forget about me. In the end all I can say is that if you can put up with getting payed almost nothing for doing a crazy amount of work, but want a more casual work environment this company is for you. Bagels on Friday are still pretty great though.

7
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