Mid range career role but you can get stuck here - Claims Account Manager Zurich Insurance Employee Review

4.0
6 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Good job variety in this role Decent salary Flexible hours if needed

Cons

Having to deal with constant negative feedback from brokers Not having authority to resolve problems - having to liaise with / persuade team who caused the problem to resolve it quickly Tendency to get stuck / typecast in this role (a little overlooked in terms of promotion) Company is a bit too 'Sydney-centric' Have used CAMS as de-facto Claims Advisers during catastrophes / extreme backlog and also as QA team back-fill

Explore other reviews about Zurich Insurance

4.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work, good talent and good work life harmony

Cons

Frequent leadership changes, lack of alignment amongst Group and LoB, lack of funding for key initiatives

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