I strongly advise against considering employment at ZoomInfo, particularly in their CX team. The CX team seems to be comprised of a significant number of unqualified individuals from the service-based industry, and their HR department is also lacking.
It's evident that the HR director's responses are predetermined and fail to address employee concerns, ultimately leading to dissatisfaction.
HR team's broken promises, an underqualified management team in India that inhibits career growth, and several specific issues
The benefits are constrained for the Indian team. Night shift allowance is calculated on a daily basis, a practice more typical of lower-tier companies.
Employee well-being doesn't appear to be a priority. I never saw a company who pays night shift allowance as daily basis. I am 100% sure call centre .
For individuals seeking opportunities within the SaaS sector, I strongly recommend considering companies like others, companies but I strongly advise against considering ZoomInfo.