Read This Before You Apply - Sales Development Representative (SDR) ZoomInfo Employee Review

2.0
23 May 2023
Recommend
CEO approval
Business outlook

Pros

The product is something that a lot of businesses need in order to drive growth within their own companies, which means it is an easy product to sell. People want to use the platform and usually see the value in it without having to do a hard sell. There is room for growth here. If you are willing to put your head down and grind, you will be able to move up fairly quickly but expect to succumb to the grind culture that they promote. Other companies love to see that you have worked at Zoominfo in the past because it shows them that you have what it takes to work hard. It is a great resume builder. PTO is flexible which means you won't run out of it, but be mindful that even if you take PTO you are still expected to hit your monthly quotas that month.

Cons

This company has an extremely high turnover, with both people being let go and quitting. They pick managers based on their performance, which means they may not possess the management skills required to manage a team. This leads to a lot of frustration when needing to ask a question. There is also a lot of movement of managers. You may come in to work one day and be put on a new team without a heads-up. There is a lack of stability and teams/ rules are constantly changing. They also put a lot on the manager's plates, making it hard for them to be able to attend the 1:1 they schedule with you or provide you with help. Teams are often large and because of this, you may have to fight for dial room with your colleagues. This position was originally a hybrid role with 1-2 days in the office max, but as time went on they started asking people to come in 3-4 days a week.

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

avatar
ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great management in the CS org. Very little micromanagement, and lets you do your job as you see fit. Promotes work life balance and tend to be real people. Collaborative teams, usually willing to help each other out wherever needed. Good room for growth if you are performing well and are vocal about wanting to move up.

Cons

Salary could be higher for the market, and for how many products you are expected to work with and specialize in. Communication from marketing and leadership directly to clients could be more effectively communicated to the client facing roles prior to reaching the client.

avatar
ZoomInfo Response
4d
Thank you for sharing your experience in the CS organization and for all you've done for ZoomInfo. I'm proud of the culture of collaboration and support that we've worked hard to build, so it's wonderful to hear that it's paying off for you. I believe that people do their best work when they're empowered; and that means autonomy, flexibility and freedom to get creative. That's how we innovate. I appreciate your candid feedback on cross-functional communication and product complexity. Platform simplification is an important near term goal for the whole company, and we're investing to move in the right direction. Thank you again for your feedback. It's helping us continue improving how we support our teams and equip client-facing employees for success. – Whitney Littman, ZoomInfo VP of Customer Success
See reviews by: Helpful|Rating|Date|All