On life support... - Anonymous employee ZoomInfo Employee Review

2.0
14 Aug 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers, friendly people, pleasant work environment. Some talented people that serve as excellent mentors for some of the junior folks.

Cons

Low morale, especially on certain teams. No clear vision of the road ahead. Very little focus on the people over the process. Some department's personnel seen as 'cogs' in the machinery, not as individual people with actual concerns, goals, and ideas. Company is constantly losing talented people, then replacing them with junior folks with far less experience. They don't seem to care why so many are leaving left and right....Next year or two will be critical for the long term survival of the business. Marketplace is flooded with competitors, information Zoom provides is readily available elsewhere. Company has been around for over 10 years and faces the prospect of becoming less and less relevant. Other reviews here place too much blame on certain people. The scope of the product is so narrow that it's unfair to simply blame upper management for all the problems.

Explore other reviews about ZoomInfo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

avatar
ZoomInfo Response
1d
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

decent pay and average benefits

Cons

Toxic leadership and mgmt; good RSU given at joining but u will get fired before they vest; that is the strategy of this company; bad management and badly needs a professional CEO; too late may be

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